The Best Salespeople Don’t Just Sell—They Understand People

I once interviewed two equally qualified candidates for one sales position. Candidate A, who had three children to support and was unemployed, answered the question, “How would you sell a comb to someone with no hair?” by suggesting it as a gift for someone else. Candidate B, who had recently returned to town to care for his mother, gave a different answer: “I wouldn’t sell him something he doesn’t need. I’d first understand what he actually wants and offer him that instead.” A gave the expected sales answer, but B demonstrated something more valuable: honesty, empathy, and a focus on long-term relationships rather than quick profits. Instead of choosing one, I convinced my boss to approve the budget for both hires. Two years later, both are still with us and consistently rank among the sales representatives our clients specifically request. Sometimes, the best salespeople aren’t those who can sell anything to anyone, but those who know what is truly worth selling.READ MORE BELOW

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